About franchising

A spicy journey like this isn’t something you do alone and Nando's has grown around the world by choosing partners that reflect our core values, ones that we know will treasure the Nando's brand in the same way that we do. Obviously we also choose partners who have access to financial resources, and who are prepared to put in the long hours that the restaurant industry demands. We will work with individuals or organisations that have an intimate understanding of their markets, and importantly, who surround themselves with a network of passionate and hard-working people.

Most importantly, any prospective franchisee must love Nando's Chicken.


A Nando's Franchisee

Few applicants will usually successfully progress through the Application Process and eventually be awarded an opportunity. With this in mind, we consider a Franchisee to be a unique person. As a franchisee you will be running your own business, yet within the parameters of the Nando's brand and business format. In operating a Nando's restaurant, you will have a number of responsibilities including:

  • Excellence in service levels;
  • Creating a personalized, friendly and fun environment;
  • Marketing of the restaurant and the brand;
  • Business management;
  • Customer orientation and community relations; and
  • People management;

You will not only have to have the required financial resources and track record, but you will also have to possess the attributes of a business owner to successfully fulfill your role as a Nando's franchisee.