Terms of Service

Terms of service

Terms of service

Talk 2 Nando’s Competition Rules

Talk 2 Nando’s Competition Rules

WiFi Terms of Service

WiFi Terms of Service

Terms of service

Terms of service
  • Terms of Service

    1.1 This site www.nandos.co.za ("Website") is made available by Nando’s.  Nando’s is registered as Chickenland (Pty) Ltd, ("Nando's", "we", our" or "us"). Any reference to "Nando's", "we", "our" or "us" includes our employees, officers, directors, representatives, agents, shareholders, affiliates, subsidiaries, holding companies, related entities, advisers, sub-contractors, service providers, successors, assigns and suppliers.

    1.2 These terms and conditions (the "Terms") apply to any person who uses, accesses, refers to, views and/or downloads the information made available by us on the Website for whatever purpose ("Content") (hereinafter referred to as "users", "you" or "your"). The display of Content and your ability to view, access, use, and/or download the Content on the Website shall be referred to as the "Services".

    1.3 You agree that you are solely responsible for obtaining and maintaining all facilities, services, products and equipment which may be required by you to use the Website and the Services. You must, at all times, provide your own hardware, software as well as a modem and internet connectivity and telecommunications infrastructure.

    Your agreement to these Terms

    2.1 By continuing to access our Website or use our Services in any way, you agree that you enter into a legally binding contract with us upon these Terms and our privacy policy which is accessible at http://www.nandos.co.za/privacy-policy ("Privacy Policy").

    2.2 These Terms, the Privacy Policy, and any additional document we incorporate by reference in these Terms, including, where applicable, (i) the terms and conditions relating to any goods and products ordered online, which are available on the Website ("Online Terms and Conditions"), and (ii) the terms and conditions relating to our loyalty programme which are also available on the Website, constitute the complete and exclusive understanding and agreement between you and us.

    2.3 If you do not agree with any term or condition in these Terms, the Privacy Policy, or any policies or additional documents we incorporate by reference, or any subsequent changes thereto or become dissatisfied with us, the Website or our Privacy Policy, you must not continue to use the Website or our Services.

    2.4 These Terms may be updated or amended by us at any time in our sole discretion. Each time you use the Website and/or our Services, it is your responsibility to review these Terms and the Privacy Policy in case of any such updates or amendments. If you do not agree to Nando's updates or amendments, you must not continue to use the Website or our Services.

    2.5 You may print a copy of these Terms. If you have any difficulty printing these Terms or require assistance in obtaining a hard copy or electronic copy of these Terms, you should contact our support team via email to [email protected]

    Accessing and the use of the Services

    3.1 The Website and the Services available through the Website may contain links to other Third Party Websites, including (without limitation) social media platforms ("Third Party Websites"). If you link to Third Party Websites, you may be subject to those Third Party Websites’ terms and conditions and other policies.

    3.2 We do not permit copyright infringing activities and infringement of intellectual property rights on the Website, and we may, at our sole discretion, remove any infringing Content if we are of the view that such Content infringes on another's intellectual property rights or our own.

    3.3 Hyperlinks provided on this Website to non-Nando's sites, are provided "as is" and Nando's does not necessarily agree with, edit or sponsor the content on such websites. No person, business or website may frame this Website or any of the pages on this Website in any way whatsoever.

    Programmes and Competitions (where applicable)

    4.1 Nando’s offers loyalty programs in certain countries or territories. You can check if Nando's offers a loyalty program in South Africa by visiting our Website. If we do not offer any loyalty programmes in South Africa, clauses 4.2 and 4.3 of these Terms do not apply to you.

    4.2 To the extent Nando's offers participation in certain loyalty programme/s in South Africa as listed on the Website. Should you be a member of any such loyalty programme and wish to earn loyalty rewards or discounts on Nando's products, please refer to the loyalty programme link on the Website.

    4.3 If you are already a member of a Nando's loyalty programme, you can check your balance by following the loyalty programme link on the Website.

    4.4 Certain parts of the Website may contain competitions or promotions from Nando’s or third parties. The terms and conditions for those competitions and promotions will be specified on the relevant part of the Website from time to time. By entering or participating in the relevant competition or promotion you agree to be bound by the relevant terms and conditions. Notwithstanding any specific terms and conditions, Nando’s specifically retains the right, at any time and without notice, to remove, alter or add to competitions or promotions on the Website without any liability to you.

    Accuracy of Information

    5.1 Whilst all reasonable and foreseeable steps and precautions have been taken to ensure the accuracy of all of the Content available on the Website, the Content is intended and produced for general information purposes only, and to the extent allowed by law, should not be relied upon by you as specific advice of any kind.

    5.2 You understand and agree that the information, details and descriptions set out on this Website, including the details regarding the prices, menus, products, services, and available careers, may change from time to time. This Website may therefore not always contain the correct or most up-to-date information, details and descriptions relating to our Services. You are advised to contact us at http://www.nandos.co.za/contact-us before using or relying on the information on the Website.

    5.3 You acknowledge that any nutritional advice on the Website is not intended to, and does not, constitute professional advice or a replacement or substitute for professional advice of any nature whatsoever.

    Your behaviour when using the Website and the Services

    6.1 You may not use the Website to obtain or distribute:

    6.1.1 copyrighted material or material protected by law; or

    6.1.2 material containing viruses or any other destructive materials or data or code which is able to corrupt, interfere with, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation of a computer system or hardware or software.

    6.2 You must not perform any act which may jeopardise or interfere with the functionality or the operation of any part of the Website or our Services.

    6.3 You are strictly prohibited from using the Website for "spoofing", "hacking", "flaming", "cracking", "phishing" or "spamming" or any other activity designed or aimed at achieving purposes similar or the same as the aforementioned acts.

    6.4 You shall not intercept any information transmitted to or from us or the Website which is not intended by us to be received by you.

    6.5 Subject to the further provisions of these Terms, the Website and the Content may only be used by you for lawful purposes and shall not extend to the use of the source code of the Website or the Content.

    6.6 Subject to the further provisions of these Terms, you are not allowed to: (i) frame, modify, distribute, commercialise, exploit and/or alter the Website or the Content; (ii) incorporate any part of the Content in any other work or publication; and/or (iii) perform any other act which may not be considered fair use. On notice by Nando's, you agree to stop any activity which Nando's does not consider, in its sole and absolute discretion, to constitute fair use.

    6.7 You are permitted to create a hyperlink to the Website so long as the link does not portray us, our employees, affiliates or agents in a false, confusing, misleading, derogatory, or otherwise offensive manner or in any way associate us with any derogatory or otherwise offensive content. You also agree to ensure that any hyperlink to the Website is clearly visible.

    6.8 Any restrictions on the use of the Website or the Content shall also apply to any part of the Website or the Content which may be cached when using the Website or the Content.

    6.9 In addition, you shall not  allow a third party to:

    6.9.1 decompile, disassemble or otherwise reverse engineer or attempt to reconstruct or discover any source code, underlying ideas, algorithms, file formats, programming of the software forming part of the Website and/or the Content ("the Software") or any files contained in or generated by the Software by any means whatsoever;

    6.9.2 remove any product identification, copyright or other notices, from the Software or documentation;

    6.9.3 lend to a third party or use any portion of the Software (whether or not modified or incorporated with other software) on or with any machine or system other than your practice's hardware; or

    6.9.4 disseminate performance information or analysis of the Software from any source relating to the Software.

    Intellectual Property Rights

    7.1 We reserve all rights (including all intellectual property rights) not expressly granted herein to the Website and the Content we make available on or via the Website.

    7.2 You agree to not engage in the use, copying, or distribution of any of the Content other than as expressly permitted herein, including any use, copying, or distribution of Content of third parties obtained through the Website for any commercial purposes. If you download or print a copy of the Content for personal use, you must retain all copyright and other proprietary notices contained therein.

    7.3 You agree not to circumvent, disable or otherwise interfere with security related features of the Website or features that prevent or restrict use or copying of any Content or enforce limitations on the use of the Website or the Content therein. All moral rights of Nando's are reserved.

    7.4 Any reproduction, modification, creation of derivative works from or redistribution of the Website, the Content, or the collective work or compilation is expressly prohibited. Copying or reproducing the Website, the Content, or any portion thereof to any other server or location for further reproduction or redistribution is expressly prohibited.

    7.5 You may not decompile or disassemble, reverse engineer or otherwise attempt to discover any source code contained in the Services. Without limiting the foregoing, you agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any aspect of the Services.

    Collection of Personal Information

    8.1 We collect personal information from you. We will handle the collection, processing and storage of your personal information in accordance with our privacy policy further described in our Privacy Policy accessible at http://www.nandos.co.za/privacy-policy.

    8.2 By disclosing or submitting your personal information to us, you consent to us collecting, processing and storing your personal information for the purposes described in our Privacy Policy.

    Indemnity

    9.1 As far as the law allows, you agree to defend, indemnify us and hold us and our officers, subsidiaries, holding companies, affiliates, successors, assigns, directors, officers, agents, service providers, suppliers and employees harmless from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys' fees) arising from:

    9.1.1 your use of and access to the Website and/or the Services;

    9.1.2 your violation of any term of these Terms;

    9.1.3 your violation of any third party right, including without limitation any copyright, trademark, trade secret or other property, or privacy right; or

    9.1.4 any claim that your Content caused damage to a third party. This defense and indemnification obligation will survive termination, modification or expiration of these Terms and your use of the Services and the Website.

    Limitation of Liability

    10.1 Subject to clause 11.2 below, we shall not be liable for any damage, loss or liability of whatsoever nature arising from your use of or inability to use the Website or the Services or Content provided from and through the Website. Furthermore, we make no representations or warranties, implied or otherwise, that, amongst others, the Content and technology available from the Website are free from errors or omissions or that the Services will be 100% uninterrupted and error free.

    10.2 No provision of these Terms (or any contract governed by these Terms):

    10.2.1 does or purports to limit or exempt us from any liability (including, without limitation, for any loss directly or indirectly attributable to our gross negligence or wilful default or that of any other person acting for or controlled by us) to the extent that the law does not allow such a limitation or exemption; and

    10.2.2 requires you to assume risk or liability, to the extent that the law does not allow such an assumption of risk or liability.

    Exclusion of Warranties and Representations

    11.1 While the goods and Services sold via the Website may be subject to the additional payment terms and conditions accessible via the Website, to the extent allowed by law, the Website and the Content are supplied on an "as is" basis and have not been compiled or supplied to meet your individual requirements. It is your responsibility to satisfy yourself prior to entering into this agreement with us that the Services available from and through the Website will meet your individual requirements and be compatible with your hardware and/or software.

    11.2 As far as the law allows, the Website and the Services are provided without any representation or warranty whatsoever, whether express, implied or statutory, including (without limitation) any representation or warranty as to the operation, integrity, compatibility, availability or functionality of the Website or as to the operation, accuracy, completeness, integrity, compatibility, availability functionality or reliability of the Content.

    Assignment

    12.1 These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction. Any assignment or transfer by you shall be null and void.

    Successors and Assigns

    13.1 These Terms shall inure to the benefit of and be binding upon each party's successors and assigns.

    Violation of Terms

    14.1 Please report any violations of the Terms (including the Privacy Policy or any documents incorporated by reference) that you become aware of by contacting us at http://www.nandos.co.za/contact-us. Any failure to act by us with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches by you or others.

    Electronic Communications

    15.1 By using the Website and/or the Services, you agree that all agreements, notices, disclosures and other communications sent by you or Nando's satisfy any legal requirements, including but not limited to the requirement that such communications should be "in writing". For the purposes of this clause, a "data message" means data generated, sent, received or stored by electronic means.

    15.2 You agree specifically that:

    15.2.1 the agreement will be treated as if it was concluded at our physical address on the date on which you first made any use of the Website and/or Services;

    15.2.2 an electronic signature is not required by you or us for purposes of agreeing to these Terms;

    15.2.3 your use of the Website and/or the Services is sufficient evidence of your agreement to these Terms;

    15.2.4 any data message sent by either you or us to the other will be deemed to have been sent from our physical address if neither your usual place of business nor residence is located within South Africa;

    15.2.5 subject to the further provisions of these Terms, any communication sent to you by an information system programmed to operate automatically on our behalf will be a data message attributable to, or authorised by us; and

    15.2.6 subject to the further provision of these Terms, a data message sent by you to us will only be treated as having been received by us when an acknowledgement of receipt is sent by us personally or a person who has authority to act on our behalf in respect of that data message.

    Interpretation and Miscellaneous Provisions

    16.1 These Terms and the relationship between us shall be governed and construed in accordance with South African law. Any disputes arising in connection with these Terms and our Services shall be subject to the exclusive jurisdiction of the South Gauteng High Court, South Africa. Our failure to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid (including, without limitation, because such provision is inconsistent with the laws of another jurisdiction) or inapplicable, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision.

    16.2 The termination of any contract created by these Terms will be without prejudice to any other rights or remedies that you or we may be entitled to under the agreement or at law, and will not affect any of our or your accrued rights or liabilities nor the coming into or continuance in force of any provision of these Terms which is expressly or by implication intended to come into or continue in force on or after such termination.

    16.3 If these Terms (or any contract governed by these Terms) or the Services provided and/or made available on the Website are regulated by or subject to the Consumer Protection Act 68 of 2008, as may be amended from time to time (the "Consumer Protection Act"), it is not intended that any provision of these Terms contravene any provision of the Consumer Protection Act.  Therefore all provisions of these Terms must be treated as being qualified, to the extent necessary, to ensure that the provisions of the Consumer Protection Act are complied with.

    How to contact us

    17.1 If you have questions about these Terms, our Privacy Policy or any documents incorporated by reference in these Terms, please contact us at http://www.nandos.co.za/contact-us.

Talk 2 Nando’s Competition Rules

Talk 2 Nando’s Competition Rules
  • Talk 2 Nando’s Competition Rules

    1. This competition is organised by Chickenland (Pty) Ltd (the “Promoter”).

    2. The competition is open to permanent residents and citizens of South Africa over the age of 18 years except any employee, director, member, partner, agent or consultant or any person directly or indirectly who controls or is controlled by the Promoter and/or immediate family members of any employee, director, member, partner, agent or consultant of or person indirectly or directly in control or controlled by the Promoter, their advertising agencies, advisers, dealers, suppliers and franchisees, its affiliates and/or associated companies (“Disqualified Persons”).

    3. By entering the competition, all participants and winners agree to be bound by these rules which will be interpreted by the Promoter, whose decision regarding any dispute will, subject to any consumer rights under the Consumer Protection Act, be final and binding. The Promoter reserves the right to amend, modify, change, postpone, suspend or cancel this Competition and any prizes (which have not yet been subject to a draw), or any aspect thereof, without notice at any time, for any reason which the Promoter reasonably deem necessary.

    4. The competition commenced on 1st September 2015 and prize draws occur monthly.

    5. There are five prizes per month (“the Prize”). Each prize consists of a cash amount of R1000 (one thousand rand).

    6. To stand a chance of winning the Prize, participants must successfully complete the market research survey run on the Talk to Nando’s platform. To be able to complete the market research survey participants must purchase a meal at a participating Nando’s restaurant. CK (Central Kitchen/Nando’s Head office) is excluded from the competition and all survey completions received from CK will be excluded from the monthly draw. Participant will receive a till slip with a unique verification code and a market research survey link. To complete the market research survey the participant must either:

    6.1 SMS • Sms “talk” to 43366 • You will receive an sms with the market research survey link • Click on the market research survey link and enter your unique verification code and follow instructions

    6.2 Link • Access your internet browser • Type in the market research survey link provided on your till slip http://talktonandos.co.za • enter your unique verification code and follow instructions

    To enter the competition participants will be asked to provide contact information.

    7. Electronically generated random draws will take place on the last day of every month. Should the last day of the month fall either on a Saturday, Sunday or Public Holiday in the Republic of South Africa, then such draw shall take place on the next succeeding day which is not a Saturday, Sunday or Public Holiday. The monthly winner of the Prize will be notified by Nando’s either telephonically or by way of e-mail address. If however the winner cannot be reached after 4 (four) attempts have been made during normal business hours within a period of 72 (seventy-two) hours for any reason whatsoever, the prize will be forfeited and another winner will be selected in accordance with the Rules at the sole and absolute discretion of Nando’s.

    8. If required by the Minister for Trade and Industry, the Lotteries Board or for any other reason whatsoever, Nando’s will be entitled to terminate the lucky draws immediately without notice to entrants. In such an event all entrants and/ or winners hereby waive any rights which they may have against Nando’s.

    9. Participants may enter the competition as many times as they wish provided that every entry will be in respect of a new purchase at a participating Nando’s restaurant with a new unique till slip.

    10. Entries which are unclear, illegible, are submitted via an incorrect entry mechanism or contain errors or from Disqualified Persons will be declared invalid.

    11. The Promoter is not liable for any defect in the Prizes. The Promoter reserve the right to substitute Prizes with any other prize of comparable commercial value. All ancillary costs, including but not limited to transport, meals, personal and incidental expenses or other fees applicable are the responsibility of the winner and/or participants.

    12. Should any dispute arise in relation to the interpretation of these competition rules, the Promoter’s decision shall be final and no correspondence shall be entered into.

    13. All participants and the winners, as the case may be, indemnify the Promoter, its advertising agencies, advisers, nominated agents, suppliers and franchisees, its affiliates and/or associated companies against any and all claims of any nature whatsoever arising out of and/or from their participation in any way howsoever in this promotional competition (including, as a result of any act or omission, whether as a result of negligence, misrepresentation, misconduct or otherwise on the part of the Promoter and/or use of the Prizes).

    14. The Promoter will require the winners to complete and submit an information disclosure agreement and indemnification to enable the Promoter to ensure compliance with these rules and the Consumer Protection Act 68 of 2008. Should any winner refuse or be unable to comply with this rule for any reason, such winner will be deemed to have rejected the Prizes and it shall revert back to the Promoter.

    15. All participants and the winners agree to make available to the Promoter their personal information (which is necessary for the purposes of this Competition) and agree that the Promotor may process such personal information in this regard.

    16. The Promoter may require the winners and/or their partners be identified, photographed and the photographs published in printed media, or to appear on radio and television, when accepting their Prizes and/or after having received their Prizes. The winners and/or their partners will be given the opportunity to decline to the publication of their images and to participate in the Promoter’s marketing material in so far as it relates to the Competition.

    17. All queries in connection with this Competition should be directed to the Nando’s Customer Care Line 0860 113 332.

Regional Competition Terms & Conditions

Regional Competition Terms & Conditions
  • Win Nando’s For a Year – Terms & Conditions of Participation Nando’s Northern region – August 2018

    1. This promotion is organised by Chickenland (Pty) Ltd (the “Promoter”).

    2. The competition is open to permanent residents and citizens of South Africa over the age of 18 years except any employee, director, member, partner, agent or consultant or any person directly or indirectly who controls or is controlled by the Promoter and/or immediate family members of any employee, director, member, partner, agent or consultant of or person indirectly or directly in control or controlled by the Promoter, their advertising agencies, advisers, dealers, suppliers and franchisees, its affiliates and/or associated companies (“Disqualified Persons”).

    3. By participating in the promotion, all participants and the recipients of the Prizes (“Recipients”) agree to be bound by these rules which will be interpreted by the Promoter, whose decision regarding any dispute will, subject to any consumer rights under the Consumer Protection Act, be final and binding. The Promoter reserves the right to amend, modify, change, postpone, suspend or cancel this competition and any prize (which have not yet been subject to a draw), or any aspect thereof, without notice at any time, for any reason which the Promoter reasonably deem necessary.

    4. The competition is only active and valid at the following Nando’s restaurants in the Polokwane and Mokopane region:

    • Nando’s Polokwane CBD
    • Nando’s Savannah
    • Nando’s Thornhill
    • Nando’s Paledi
    • Nando’s Mall of the North
    • Nandos Mokopane

    5. The competition commences on the 20th day of August 2018 and ends on the 7th day of October 2018 both days inclusive.

    6. The prizes consist of 6 Nando’s wicode vouchers (“the Prizes”). Each of the 6 Prizes are valued at R1000 (one thousand rand) per month for 12 months.

    7. To stand a chance of winning the Prizes, participants must:

    • visit one of the Nando’s restaurants who are participating in the competition;
    • purchase a Nando’s ½ Chicken and a side (the “Competition Meal”);
    • retain their till slip as proof of purchase;
    • SMS their name, the name of the Nando’s restaurant at which they purchased the Competition Meal, their till slip number and the word “Nando’s for a year” to the SMS short code 32140; SMS’s will be charged at the standard SMS rates charged by the participant’s service provider. Once a participant has entered the competition by sending the SMS they will receive an SMS stating: “Thanks for entering the Nando’s Competition”. Receiving this SMS from the Promotor is considered proof of entry.

    8. An electronically generated random draw will take place on the 8th day of October 2018. The winners of the Prizes will be notified by Nando’s telephonically on the 9th of October 2018. If, however the winner cannot be reached after 4 (four) attempts have been made during normal business hours within a period of 24 (twenty-four) hours for any reason whatsoever, the Prize will be forfeited, and another winner will be selected in accordance with the Rules and at the sole and absolute discretion of the Promotor. In the event that the participant does not have his/her till slip or the till slip does not show proof of purchase of a Nando’s meal at a participating restaurant the participant will be disqualified, and another random draw will be done, and the process will be repeated.

    9. If required by the Minister for Trade and Industry, the Lotteries Board or for any other reason whatsoever, the Promotor will be entitled to terminate the competition immediately without notice to entrants. In such an event, all entrants and/or the winners hereby waive any rights which they may have against Nando’s.

    10. Participants may enter the competition as many times as they wish provided that:

    • every entry will be in respect of a new purchase of a Competition Meal at a participating Nando’s restaurant; and
    • regardless of the number of entries, participants will only be entitled to one Prize, over the course of the Competition period.

    11. Entries which are unclear, illegible, are submitted via an incorrect entry mechanism or contain errors or from Disqualified Persons, will be declared invalid.

    12. The Promoter is not liable for any defect in the Prizes. The Promoter reserves the right to substitute the Prizes with any other prize of comparable commercial value. All ancillary costs, including but not limited to transport, meals, personal and incidental expenses or other fees applicable are the responsibility of the winner and/or participants. The Prizes are not exchangeable for cash and will not be transferable or negotiable in any way or form.

    13. Should any dispute arise in relation to the interpretation of these competition rules, the Promoter’s decision shall be final and no correspondence shall be entered into.

    14. All participants and the winners, as the case may be, indemnify the Promoter, its advertising agencies, advisers, nominated agents, suppliers and franchisees, its affiliates and/or associated companies against any and all claims of any nature whatsoever arising out of and/or from their participation in any way howsoever in this promotional competition (including, as a result of any act or omission, whether as a result of negligence, misrepresentation, misconduct or otherwise on the part of the Promoter and/or use of the Prizes).

    15. The Promoter will require the winner to complete and submit an information disclosure agreement and indemnification to enable the Promoter to ensure compliance with these rules and the Consumer Protection Act 68 of 2008. Should any winner refuse or be unable to comply with this rule for any reason, such winner will be deemed to have rejected the Prize and it shall revert back to the Promoter.

    16. All participants and the winner agree to make available to the Promoter their personal information (which is necessary for the purposes of this Competition) and agree that the Promotor may process such personal information in this regard.

    17. The Promoter may require the winner and/or his/her partner be identified, photographed and the photographs published in printed media, or to appear on radio and television, when accepting his/her Prize and/or after having received his/her Prize. The winner and/or his/her partner will be given the opportunity to decline to the publication of their images and to participate in the Promoter’s marketing material in so far as it relates to the Competition.

    18. All participants will be required to provide his/her full name, cellphone number, email address and other related information when entering this Competition. The Promoter and its affiliates will collect and use the participant’s personal data listed herein in order to enable his/her participation in this Competition and for related online activities. All participants’ personal data will be used to enter him/her in this Competition and for the Promoter’s, its affiliates and subsidiaries’ marketing purposes and, by participating in the Competition, all participants consent to the transfer, storage and processing of the data in South Africa, which consent may be withdrawn at any time by written notification to the Promoter. The Promotor keeps your personal data to fulfil the purposes for which it was collected or as required by applicable laws or regulations and will not use a participant’s personal data for a different purpose without first obtaining the participant’s permission. The Promotor does not allow third parties to use a participant’s personal information.

    19. All queries in connection with this Competition should be directed to the Nando’s Customer Care Line 0860 113 332.

    20. A copy of the competition rules is available at no cost to participants and can be downloaded in printable form from www.nandos.co.za.

  • Nando’s Ramadan 2018 Competition – Terms & Conditions

    1. This Promotional Competition (“Competition”) is organised by Nando’s (registered as Chickenland (Pty) Ltd.), including its affiliates, partners, associations and agents (“Organisers”). The Competition is open for entry by all SA Citizens / SA Passport holders over the age of 18 years. No director, employee, agent or consultant of Nando’s, or their spouses, life partners, business partners or immediate family members, or the supplier of goods and services in connection with this competition may participate in this competition.

    2. By entering this Competition, all participants agree to be bound by these terms and conditions, which will be interpreted by the Organisers and the Organisers’ decision regarding any issue with the Competition will be final and binding and no correspondence will be entered into. The Organisers reserve the right to amend, modify, change, postpone, suspend or cancel this competition or any aspect thereof, without notice at any time, for any reason which the Organisers reasonably deem necessary.

    3. By entering this competition, participants grant Nando’s permission to contact them using the telephone number provided if they are a winner in this competition and/or with marketing and event communication.

    4. This is a Short Message System (“SMS”) based Competition. Entry will only be via SMS, all networks supported. Entry confirmation will be sent via SMS to all successful entrants.

    5. No responsibility will be accepted for any entry that is not delivered, received or is delayed or damaged due to technical reasons or otherwise. Proof of sending is not proof of receipt.

    6. SMS’s will be charged at the standard rates charged by the participant’s mobile phone service provider. Errors will be billed. By entering this Competition, it will be deemed that the account payer has agreed to the charges.

    7. To enter this Competition, all participants are required to purchase a Nando’s Full Chicken and 4 Sharing Sides then SMS their name, the name of the restaurant at which they purchased their meal, their till slip number and the word “RAMADAN” to the SMS short code 32140.

    8. This Competition will run for a limited time, from 15 May 2018 until 31 July 2018. Entries received after the closing date will not be considered.

    9. Prizes:

    9.1. There are 5 Prizes. Each Prize consists of a 10 Night Umrah Trip (to Mecca, Hijaz, Saudi Arabia) for 2 people sharing one room (“Prize”).

    9.2. Each Prize include:

    9.2.1 Return Flights from OR Tambo International to Jedda International Airport on Saudi Airlines.

    9.2.2 Domestic flight from Jedda International Airport to Madinah.

    9.2.3 4-Star Hotel Accommodation including breakfast: 5 Nights Makkah, 5 Nights Madinah.

    9.2.4 Visa Application and costs (provided that you have not travelled on an Umrah Visa to the Kingdom of Saudi Arabia during the last two years);

    9.2.5 Visa Application and a contribution of R2000 towards Visa costs (in the event that you have travelled on an Umrah Visa to the Kingdom of Saudi Arabia during the last two years).

    9.2.6 Airport transfers to and from the Hotel in a luxury bus.

    9.2.7 Internal Transport in Saudi Arabia (between cities) in a luxury bus.

    9.3. Each Prize excludes:

    9.3.1. Domestic Return Flights within South Africa (to OR Tambo International).

    9.3.2. Biometrics as required by the embassy of the Kingdom of Saudi Arabia (Application process to be done via VFS Tasheel).

    9.3.3. Yellow Card (Meningitis & Yellow Fever).

    9.3.4. All meals, snacks and drinks other than breakfast.

    9.3.5. Personal touring within the Kingdom of Saudi Arabia.

    9.3.6. All room service and costs incurred at the Hotel (excluding accommodation and breakfast).

    9.3.7. Any penalties charged by the embassy of the Kingdom of Saudi Arabia in respect of travellers who have travelled on an Umrah Visa to the Kingdom of Saudi Arabia during the last two years. (Please note that the embassy of the Kingdom of Saudi Arabia charges a 2000 Saudi Riyals penalty in respect of all visa applications of travellers who have travelled to the Kingdom of Saudi Arabia during the past two years).

    9.4. Dates of Trip: Depart 21 November, Return 1 December 2018.

    9.5. Participants may enter multiple times, however, regardless of the number of entries, participants will only be entitled to one Prize, over the course of the Competition period.

    9.6. The Prizes are not exchangeable for cash and will not be transferable or negotiable.

    9.7. Tickets may not be transferred once bookings have been confirmed.

    9.8. The Organisers reserve the right to substitute the Prizes for an alternative Prize/s of equal or greater value should the Prizes promoted not be available.

    10. Competition Draw:

    10.1. Winners will be selected via a random system-generated-draw the 13th of August 2018. The draw will be overseen by an independent person in terms of the Consumer Protection Act.

    10.2. Winners of the Prizes will be notified telephonically via the telephone number used to enter the completion on the 15th of August 2018. In the event that the winners cannot be successfully contacted by the 17th of August 2018 (following all reasonable attempts to do so), the Organisers will draw another winner in substitution.

    10.3. In addition, and in the event that a winner is ineligible to accept his/her Prize in terms of the competition rules or is unable or fails to accept the Prize for any reason whatsoever, or is unable to secure a visa, a replacement winner will be selected from the names drawn from remaining qualifying participants in accordance with the same process as applicable to the original draw.

    10.4. The Organisers reserve the right to select an alternative winner in the event that that they reasonably believe, in their sole discretion, that the drawn winner has contravened any of these terms and conditions. The Organisers’ decision shall be final and no correspondence will be entered into.

    11. Prize Claiming:

    11.1. Winners will be required to provide proof of identity, their winning till slip (proof of purchase) and sign a waiver of liability and indemnity before claiming their Prizes.

    11.2. Any Prize not taken up for any reason within 30 days of notification will be forfeited.

    11.3. To claim their Prize, winners will need to supply the Organisers with the following documents by 15 October 2018: valid SA passports with 3 blank pages and a validity of 6 months from the date of entry to the Kingdom of Saudi Arabia, 2 x colour photos per passenger, Yellow card & Biometrics report.

    12. Winners:

    12.1. Winners may be requested to take part in the Organisers’ publicity campaigns or to allow their name, images and likenesses to be used by the promoter for promotional purposes.

    12.2. Where the winner takes part in the Organisers’ publicity campaigns, they will not be entitled to any remuneration for such participation and all materials arising from such participation will be the sole property of the Organisers.

    13. The Competition, its Prizes, and any terms and/or conditions surrounding it may be amended by reasonable notification at any time during the Competition and will be applied and interpreted at the sole discretion of the Organisers. Such altered terms and conditions and/or Prize/s shall become effective immediately after being altered or on such date as may be determined by the Organisers. No participants shall have any recourse against the Organisers as a result of the alterations of the terms and conditions and/or or Prize/s.

    14. The Organisers reserve the right to terminate or temporarily suspend this Competition in the event of technical or other difficulties that might compromise its integrity. In such an event, all participants waive any rights that they may have/purport to have in terms of this Competition, and acknowledge that they will have no recourse against the Organisers whatsoever.

    15. The Organisers’ decision will be final and binding and no correspondence will be entered into.

    16. All participants and the winners indemnify the Organisers, its associated and subsidiary companies, and its directors, officers and employees, against any and all claims for any loss or damages, whether direct, indirect, consequential or otherwise, arising from any cause whatsoever from their participation in any way howsoever in this Competition.

    17. South African law shall govern these competition rules and the courts of South Africa shall have exclusive jurisdiction.

    18. The Organisers are not liable for the failure of any technical element relating to this promotional Competition that may result in an entry not being successfully submitted.

    19. All queries in connection with this Competition should be directed to the Nando’s Customer Care Line: 0860 113 332.

    20. A copy of the Competition rules is available at no cost to participants and can be downloaded in printable form from www.nandos.co.za.

  • Win a ride in a Shelby Mustang – Competition Rules

    1. This competition is organised by Chickenland (Pty) Ltd (the “Promoter”).

    2. The competition is open to permanent residents and citizens of South Africa over the age of 18 years except any employee, director, member, partner, agent or consultant or any person directly or indirectly who controls or is controlled by the Promoter and/or immediate family members of any employee, director, member, partner, agent or consultant of or person indirectly or directly in control or controlled by the Promoter, their advertising agencies, advisers, dealers, suppliers and franchisees, its affiliates and/or associated companies (“Disqualified Persons”).

    3. By entering the competition, all participants and the winners agree to be bound by these rules which will be interpreted by the Promoter, whose decision regarding any dispute will, subject to any consumer rights under the Consumer Protection Act, be final and binding. The Promoter reserves the right to amend, modify, change, postpone, suspend or cancel this Competition and any prize (which have not yet been subject to a draw), or any aspect thereof, without notice at any time, for any reason which the Promoter reasonably deem necessary.

    4. The competition commences on the 15th of November 2018 and ends on the 31st of December 2018 both days inclusive.

    5. You can win one of the following 3 prizes:

    5.1 first prize is: (i) 3 laps at Zwartkops race course in Pretoria in a Shelby Mustang on the 31st of January 2018 (which date may be changed by Shelby Automotive South Africa (Pty) Ltd); and (ii) two tickets to the Passion for Speed International Race Event to be held at Zwartkops race course for the 2nd day of February 2018. The winner must take note of the following conditions:

    • the date on which the Prize will be used is subject to confirmation from the Passion for Speed International Race Event organisers and may not be on the 2nd of February 2018;
    • the winner will be required to wear its own closed shoes and clothing (covering his/her entire body);
    • Shelby Automotive South Africa (Pty) Ltd will provide the winner with a loan helmet to be used during the 3 lap drive;
    • the winner will be buckled into the Shelby Mustang and may not touch the buckles;
    • the winner will make use of the Prize at his/her own risk and will be required to sign an indemnity in favour of Shelby Automotive South Africa (Pty) Ltd and the Promoter.

    5.2 second prize is two tickets to the Passion for Speed International Race Event to be held at Zwartkops race course on the 2nd day of February 2018;

    5.3 third prize is a Shelby Mustang Hamper;

    (together referred to as “the Prizes”).

    6. To stand a chance of winning one of the Prizes, participants must:

    6.1 visit one of the following Nando’s Restaurant in South Africa: Banbury Crossing, Benmore, Blackheath, Boskruin, Braamfontein, Broadacres, Bryanston, Canterbury Crossing, Carlton Centre, Chilli Lane, Comaro Crossing, Constantia Kloof, Corlett Drive, Cresta, Crown Mines, Croydon, Douglasdale, Eagles Landing, Emperors Casino, Fordsburg, Gandhi Square, Glen Acres, Hillbrow, Horizon View, Inner Court, Leaping Frog, Malibongwe, Melville, Modderfontein, Monte Casino, Nandos on Campus, OR Tambo, Park Station, Parktown Engen, Parktown North, Rivonia, Roodebasin, Rosebank, Rosettenville, Sandton City, Savoy and Westgate.

    6.2 order any Nando’s milkshake;

    6.3 follow the instructions set out on either the till talker, poster in the Restaurant or social media platforms;

    6.4 SMS your name, the name of the Restaurant where you purchased the Nando’s milkshake, your till slip number and the word “Shelby” to 32140 (at a cost of: R1.00 per sms (MTN), R1.00 per sms (Vodacom), R1.00 per sms (CellC), and R1.00 per sms (Telkom);

    6.5 you will then receive a sms stating: “Thanks for entering the Win a Ride in a Shelby Mustang competition”; and

    6.6 retain your till slip as proof of purchase.

    7. An electronically generated random draw will take place on the 8th of January 2019. The winners of the Prizes will be notified by Nando’s telephonically on the 11th of January 2019. If however the winner cannot be reached after 4 (four) attempts have been made during normal business hours within a period of 24 (twenty-four) hours for any reason whatsoever, the Prize will be forfeited and another winner will be selected in accordance with the Rules and at the sole and absolute discretion of Nando’s. In the event that the participant does not have his/her till slip or the till slip does not show proof of purchase of a Nando’s milkshake the participant will be disqualified and another random draw will be done and the process will be repeated.

    8. The Winners will be announced on social media on the 18 January 2019.

    9. If required by the Minister for Trade and Industry, the Lotteries Board or for any other reason whatsoever, Nando’s will be entitled to terminate the lucky draws immediately without notice to entrants. In such an event all entrants and/or the winners hereby waive any rights which they may have against Nando’s.

    10. Participants may enter the competition as many times as they wish provided that every entry will be in respect of a new purchase at a participating Nando’s Restaurant and provided that a participant cannot win more than one of the Prizes.

    11. Entries which are unclear, illegible, are submitted via an incorrect entry mechanism or contain errors or from Disqualified Persons, will be declared invalid.

    12. The Promoter is not liable for any defect in the Prizes. The Promoter reserves the right to substitute the Prizes with any other prize of comparable commercial value. All ancillary costs, including but not limited to transport, meals, personal and incidental expenses or other fees applicable are the responsibility of the winner and/or participants.

    13. Should any dispute arise in relation to the interpretation of these competition rules, the Promoter’s decision shall be final and no correspondence shall be entered into.

    14. All participants and the winners, as the case may be, indemnify the Promoter, its advertising agencies, advisers, nominated agents, suppliers and franchisees, its affiliates and/or associated companies against any and all claims of any nature whatsoever arising out of and/or from their participation in any way howsoever in this promotional competition (including, as a result of any act or omission, whether as a result of negligence, misrepresentation, misconduct or otherwise on the part of the Promoter and/or use of the Prizes).

    15. The Promoter will require the winner to complete and submit an information disclosure agreement and indemnification to enable the Promoter to ensure compliance with these rules and the Consumer Protection Act 68 of 2008. Should any winner refuse or be unable to comply with this rule for any reason, such winner will be deemed to have rejected the Prize and it shall revert back to the Promoter.

    16. All participants and the winner agree to make available to the Promoter their personal information (which is necessary for the purposes of this Competition) and agree that the Promotor may process such personal information in this regard.

    17. The Promoter may require the winner and/or his/her partner be identified, photographed and the photographs published in printed media, or to appear on radio and television, when accepting his/her Prize and/or after having received his/her Prize. The winner and/or his/her partner will be given the opportunity to decline to the publication of their images and to participate in the Promoter’s marketing material in so far as it relates to the Competition.

    18. All queries in connection with this Competition should be directed to the Nando’s Customer Care Line 0860 113 332.

    19. A copy of the competition rules is available at no cost to participants and can be downloaded in printable form from www.nandos.co.za.

Regional Openings Special Terms & Conditions

Regional Openings Special Terms & Conditions
  • Westgate Opening Promotion – Terms & Conditions

    1. This promotion is organised by Chickenland (Pty) Ltd (the “Promoter”).

    2. The promotion is open to all Nando’s customers.

    3. By participating in the promotion, all participants (“Participants”) agree to be bound by these rules which will be interpreted by the Promoter, whose decision regarding any dispute will, subject to any consumer rights under the Consumer Protection Act, be final and binding. The Promoter reserves the right to amend, modify, change, postpone, suspend or cancel this promotion and any opening meals (which have not yet been sold), or any aspect thereof, without notice at any time, for any reason which the Promoter reasonably deem necessary.

    4. The promotion applies only to Nando’s Rosebank, BR02A Zone Phase 2, The Zone Shopping Centre, 31 Trywitt Avenue, Rosebank, Johannesburg, 2196 and will commence on the 3rd day of September 2018 and ends on the 16th day of September 2018, both days inclusive.

    5. The opening promotional meal consists of ¼ Chicken, single Chips and one Nando’s Roll (the “Rosebank Opening promotion”). There is a limit of 2 meals per transaction and 300 meals per day. The Rosebank Opening promotional meals are valued at R30 (thirty rand) each and can only be purchased by dine-in customers.

    6. The Promoter reserves the right to substitute the Westgate Opening promotional meal with any other meal of comparable commercial value. All ancillary costs, including but not limited to transport, meals, personal and incidental expenses or other fees applicable are the responsibility of the Participants.

    7. Should any dispute arise in relation to the interpretation of these promotion rules, the Promoter’s decision shall be final and no correspondence shall be entered into.

    8. All Participants indemnify the Promoter, its advertising agencies, advisers, nominated agents, suppliers and franchisees, its affiliates and/or associated companies against any and all claims of any nature whatsoever arising out of and/or from their participation in any way howsoever in this promotion (including, as a result of any act or omission, whether as a result of negligence, misrepresentation, misconduct or otherwise on the part of the Promoter and/or use of the Opening Meal.

    9. The Promoter may require the Participants to complete and submit an information disclosure agreement and indemnification to enable the Promoter to ensure compliance with these rules and the Consumer Protection Act 68 of 2008. Should any Participant refuse or be unable to comply with this rule for any reason, such Participant will be deemed to have rejected the purchase of the Rosebank Opening promotion.

    10. The Promoter may require the Participants and/or his/her partner be identified, photographed and the photographs published in printed media, or to appear on radio and television, when accepting his/her Rosebank Opening promotion. The Participant and/or his/her partner will be given the opportunity to decline to the publication of their images and to participate in the Promoter’s marketing material in so far as it relates to the promotion.

    11. All queries in connection with this promotion should be directed to the Nando’s Customer Care Line 0860 113 332.

    12. A copy of the promotion rules is available at no cost to participants and can be downloaded in printable form from www.nandos.co.za.

  • Century City Opening promotion – Terms & Conditions

    1. This promotion is organised by Chickenland (Pty) Ltd (the “Promoter”).

    2. The promotion is open to all Nando’s customers.

    3. By participating in the promotion, all participants (“Participants”) agree to be bound by these rules which will be interpreted by the Promoter, whose decision regarding any dispute will, subject to any consumer rights under the Consumer Protection Act, be final and binding. The Promoter reserves the right to amend, modify, change, postpone, suspend or cancel this promotion and any opening promotion meals (which have not yet been sold), or any aspect thereof, without notice at any time, for any reason which the Promoter reasonably deem necessary.

    4. The promotion applies only to Nando’s Century City, Shop FC10, Canal Walk shopping centre, Century City Drive, Century City and will commence on the 10th day of September 2018 and ends on the 23rd day of September 2018, both days inclusive.

    5. The opening promotional meal consists of ¼ Chicken, single Chips and one Nando’s Roll (the “Century City Opening promotion”). There is a limit of 2 meals per transaction and 300 meals per day. The Century City Opening promotional meals are valued at R30 (thirty rand) each and can only be purchased by take-away customers.

    6. The Promoter reserves the right to substitute the Century City Opening promotional meal with any other meal of comparable commercial value. All ancillary costs, including but not limited to transport, meals, personal and incidental expenses or other fees applicable are the responsibility of the Participants.

    7. Should any dispute arise in relation to the interpretation of these promotion rules, the Promoter’s decision shall be final and no correspondence shall be entered into.

    8. All Participants indemnify the Promoter, its advertising agencies, advisers, nominated agents, suppliers and franchisees, its affiliates and/or associated companies against any and all claims of any nature whatsoever arising out of and/or from their participation in any way howsoever in this promotion (including, as a result of any act or omission, whether as a result of negligence, misrepresentation, misconduct or otherwise on the part of the Promoter and/or use of the Opening promotion Meal.

    9. The Promoter may require the Participants to complete and submit an information disclosure agreement and indemnification to enable the Promoter to ensure compliance with these rules and the Consumer Protection Act 68 of 2008. Should any Participant refuse or be unable to comply with this rule for any reason, such Participant will be deemed to have rejected the purchase of the Century City Opening promotion.

    10. The Promoter may require the Participants and/or his/her partner be identified, photographed and the photographs published in printed media, or to appear on radio and television, when accepting his/her Century City Opening promotion. The Participant and/or his/her partner will be given the opportunity to decline to the publication of their images and to participate in the Promoter’s marketing material in so far as it relates to the promotion.

    11. All queries in connection with this promotion should be directed to the Nando’s Customer Care Line 0860 113 332.

    12. A copy of the promotion rules is available at no cost to participants and can be downloaded in printable form from www.nandos.co.za.

National Competition Terms & Conditions

National Competition Terms & Conditions
  • Flava Sava – Terms & Conditions of Participation

    1. This promotion is organised by Chickenland (Pty) Ltd (the “Promoter”).

    2. The promotion is open to all Nando’s customers.

    3. By participating in the promotion, all participants (“Participants”) agree to be bound by these rules which will be interpreted by the Promoter, whose decision regarding any dispute will, subject to any consumer rights under the Consumer Protection Act, be final and binding. The Promoter reserves the right to amend, modify, change, postpone, suspend or cancel this promotion and any Flava Sava Meals (which have not yet been sold), or any aspect thereof, without notice at any time, for any reason which the Promoter reasonably deem necessary.

    4. The promotion applies only to Nando’s restaurants within the borders of South Africa and will commence on the 15th day of October 2018 and ends on the 14th day of November 2018 both days inclusive. The promotion is only available when the Flava Sava Meal is purchased in a Nando’s restaurant. The Flava Sava Meal may not be purchased by way of: (i) delivery; (ii) online purchasing; and/or (iii) call and collect.

    5. The Flava Sava meal consists of a ¼ Chicken, single Chips and one Roll (the “Flava Sava Meal”) and no swop outs will be allowed. Each Nando’s restaurant will have 100 Flava Sava Meals per day to sell to Participants. The Flava Sava Meals are valued at R30 (thirty rand) each.

    6. To receive one of the Flava Sava Meals, participants must visit a Nando’s restaurant within South Africa and request to purchase the Flava Sava Meals. In the event that the 100 Flava Sava Meals at the relevant restaurant have not all been sold yet the Participant will be successful in purchasing a Flava Sava Meal. In the event that the relevant restaurant has sold its allocated 100 Flava Sava Meals for the day, the Participant will not be successful in purchasing a Flava Sava Meal.

    7. Participants may partake in the promotion as many times as they wish, provided that a Participant may not purchase more than 5 Flava Sava Meals per transaction.

    8. The Promoter reserves the right to substitute thae Flava Sav Meal with any other meal of comparable commercial value. All ancillary costs, including but not limited to transport, meals, personal and incidental expenses or other fees applicable are the responsibility of the Participants.

    9. Should any dispute arise in relation to the interpretation of these promotion rules, the Promoter’s decision shall be final and no correspondence shall be entered into.

    10. All Participants indemnify the Promoter, its advertising agencies, advisers, nominated agents, suppliers and franchisees, its affiliates and/or associated companies against any and all claims of any nature whatsoever arising out of and/or from their participation in any way howsoever in this promotion (including, as a result of any act or omission, whether as a result of negligence, misrepresentation, misconduct or otherwise on the part of the Promoter and/or use of the Flava Sava Meal.

    11. The Promoter may require the Participants to complete and submit an information disclosure agreement and indemnification to enable the Promoter to ensure compliance with these rules and the Consumer Protection Act 68 of 2008. Should any Participant refuse or be unable to comply with this rule for any reason, such Participant will be deemed to have rejected the purchase of the Flava Sava Meal.

    12. All Participants agree to make available to the Promoter their personal information (which is necessary for the purposes of this Promotion) and agree that the Promotor may process such personal information in this regard.

    13. The Promoter may require the Participants and/or his/her partner be identified, photographed and the photographs published in printed media, or to appear on radio and television, when accepting his/her Flava Sava Meal. The Participant and/or his/her partner will be given the opportunity to decline to the publication of their images and to participate in the Promoter’s marketing material in so far as it relates to the promotion.

    14. All queries in connection with this promotion should be directed to the Nando’s Customer Care Line 0860 113 332.

    15. A copy of the promotion rules is available at no cost to participants and can be downloaded in printable form from www.nandos.co.za.

  • For All You People promotion – Terms & Conditions of Participation

    1. This promotion is organised by Chickenland (Pty) Ltd (the “Promoter”).

    2. The promotion is open to all Nando’s customers.

    3. By participating in the promotion, all participants (“Participants”) agree to be bound by these rules which will be interpreted by the Promoter, whose decision regarding any dispute will, subject to any consumer rights under the Consumer Protection Act, be final and binding. The Promoter reserves the right to amend, modify, change, postpone, suspend or cancel this promotion and any For All You People Meals (which have not yet been sold), or any aspect thereof, without notice at any time, for any reason which the Promoter reasonably deem necessary.

    4. The promotion applies only to Nando’s restaurants within the borders of South Africa and will commence on the 8th day of November 2018 and ends on the 15th of January 2019 both days inclusive. The promotion is only available when the For All You People promotional deal is purchased in a Nando’s restaurant. The For All You People deal may not be purchased by way of: (i) delivery; (ii) online purchasing; and/or (iii) call and collect.

    5. The For All You People deal consists of an additional full chicken at R99 with the purchase with any Sharing Meal defined as the following menu items: Full Chicken & 4 Rolls, Full Chicken & 2 Sharing Sides, Full Chicken & 3 Sharing Sides and Full Chicken & 4 Sharing Sides (the “Festive Deal”) and no swop outs will be allowed.

    6. To receive the Festive Deal, participants must visit a Nando’s restaurant within South Africa or on any of the other platforms on which an order can be placed: online, call and collect and delivery and request to purchase the Festive Deal.

    7. Participants may partake in the promotion as many times as they wish, provided that a Participant may is only permitted to purchase one additional full chicken per sharing meal.

    8. The Promoter reserves the right to substitute the Festive Deal with any other meal of comparable commercial value. All ancillary costs, including but not limited to transport, meals, personal and incidental expenses or other fees applicable are the responsibility of the Participants.

    9. Should any dispute arise in relation to the interpretation of these promotion rules, the Promoter’s decision shall be final and no correspondence shall be entered into.

    10. All Participants indemnify the Promoter, its advertising agencies, advisers, nominated agents, suppliers and franchisees, its affiliates and/or associated companies against any and all claims of any nature whatsoever arising out of and/or from their participation in any way howsoever in this promotion (including, as a result of any act or omission, whether as a result of negligence, misrepresentation, misconduct or otherwise on the part of the Promoter and/or use of the Festive Deal.

    11. The Promoter may require the Participants to complete and submit an information disclosure agreement and indemnification to enable the Promoter to ensure compliance with these rules and the Consumer Protection Act 68 of 2008. Should any Participant refuse or be unable to comply with this rule for any reason, such Participant will be deemed to have rejected the purchase of the Festive Deal.

    12. All Participants agree to make available to the Promoter their personal information (which is necessary for the purposes of this Promotion) and agree that the Promotor may process such personal information in this regard.

    13. The Promoter may require the Participants and/or his/her partner be identified, photographed and the photographs published in printed media, or to appear on radio and television, when accepting his/her Festive Deal. The Participant and/or his/her partner will be given the opportunity to decline to the publication of their images and to participate in the Promoter’s marketing material in so far as it relates to the promotion.

    14. All queries in connection with this promotion should be directed to the Nando’s Customer Care Line 0860 113 332.

    15. A copy of the promotion rules is available at no cost to participants and can be downloaded in printable form from www.nandos.co.za.

WiFi Terms of Service

WiFi Terms of Service
  • WiFi Terms of Service

    Read carefully. These terms and conditions impose obligations and restrictions upon you.

    1. General

    This WiFi Service is an Internet access service provided by Nandos. ("NANDO’S") which provides you with access to the Internet via a wireless access point (or points) (each a "Hotspot" ) utilizing one or more of the 802.11a/b/g/n protocols commonly referred to as "Wi-Fi" (the "Service" ). These "Terms and Conditions" between you and NANDO’S set out duties and responsibilities associated with use of the Service. You are solely responsible for all access to and use of the Service including any breach of these Terms and Conditions by you or any user of your device. For the purposes of these Terms and Conditions, "you" means you and every person you authorize to use the Service. By accessing the Service, you agree to these Terms and Conditions and NANDO’S Privacy Policy (available at www.nandos.co.za/privacy-policy.). If you do not wish to be bound by these Terms and Conditions, you may not access or use the Service. NANDO’S may modify these Terms and Conditions at any time without your consent or authorization, including modification or termination of the Service, or any components thereof. NANDO’S will notify you of any changes to these Terms and Conditions by posting notice of the modified Terms and Conditions on the "Login" or "Intercept" page that is presented to you when you first access the Service from a "Hotspot". You agree to periodically review the then-current Terms and Conditions and/or Privacy Policy in order to be aware of any modifications and your continued use of the Service shall be deemed to be your acceptance of the modified Terms and Conditions and/or Privacy Policy, as applicable. If you do not agree to any modification of these Terms and Conditions, you agree that you will be unable to use the Service.

    2. Access

    In order to access the Service, you must login to your Facebook or Twitter account using their respective "OAuth" authorization procedure, or by supplying your name, mobile number and e-mail address to NANDO’S, or, if available, as a guest and not supplying any additional information. By authorizing NANDO’S to access your Facebook account, you hereby grant NANDO’S access to certain information in your Facebook profile, including but not necessarily limited to: basic information including (but not limited to) age, birthdate, name, gender, location, email address; mobile number; extended profile information including (but not limited to) events, check-ins, "likes", interests, friends, friends of friends, groups, etc.; and, other information which the OAuth procedure allows NANDO’S to access. By authorizing NANDO’S to access your Twitter account, you hereby grant NANDO’S access to certain information in your Twitter profile, including but not necessarily limited to: screen name, name, location, profile picture; and, other information which the OAuth procedure allows NANDO’S to access. If at any point the information NANDO’S requires by your access necessitates a higher level of Facebook or Twitter profile access through OAuth authorization, these Terms and Conditions shall be amended accordingly and NANDO’S will notify you of said changes in the manner set forth above.

    Furthermore, by agreeing to allow NANDO’S to access your Facebook or Twitter profile through the OAuth procedure, you hereby agree to any and all terms and conditions imposed on you by Facebook, Inc. or Twitter in connection with the OAuth procedure, your use of the Facebook or Twitter website and any and all sites and/or applications or other data or content in connection therewith.

    Linking of MAC Address to Personally Identifiable Information. You understand and agree that by engaging in certain Identification Activities, you are permitting us to: a) store and access your Personally Identifiable Information; b) link your Personally Identifiable Information to the MAC address and your location, as offered by the device with which you access the Internet and/or our WiFi service; and, c) use your Personally Identifiable Information in such other ways which accord with the terms and conditions herein set forth.

    3. Indemnity

    You agree to indemnify and hold NANDO’S, its directors, officers, shareholders, affiliates, agents and suppliers harmless from all liabilities and expenses related to any violation of these Terms and Conditions by you or any user of your device, or in connection with your or their use of the Service. While using the Service, you may not post, transmit or otherwise distribute information constituting or encouraging conduct that would constitute a criminal offence or give rise to civil liability, or otherwise use the Service in a manner which is contrary to law or to NANDO’S's then-current policies or would serve to restrict or inhibit any other user from using or enjoying the Service or the Internet. Without limiting the foregoing, you agree not to use the Service for any commercial purpose not otherwise permitted by these Terms and Conditions.

    4. Acceptable Use Policy

    You are responsible for your use of the Services. You shall not use or allow others to use the Service if such use:

    • is for, or results in, any illegal, abusive, annoying or offensive activities, including making available offensive content, the commission or encouragement of a criminal offence, stalking, harassment, spamming, disrupting or interfering with the Internet, any network, computers, or other devices, transmission of a virus or other harmful component, defamation, intellectual property infringement, or interference with other clients' service;
    • consumes excessive network capacity in NANDO’S 's reasonable opinion, or causes its network, or its ability to provide services to others, to be adversely affected;
    • is for multi-media streaming, continuous data transmission or broadcasts, automatic data feeds, automated machine to machine connections or peer-to-peer (P2P) file sharing, voice over Internet protocol or any other application that is not made available to you by NANDO’S which uses excessive network capacity;
    • is to provide a substitute or back-up for private lines or dedicated data connections such as DSL; or
    • is to operate any server system (including email, web, or other kind of server).

    You shall not threaten abuse or harass any NANDO’S employee or representative. You shall not (a) commit, attempt to commit, or allow others to commit or attempt to commit, any fraud against NANDO’S including fraudulently obtaining Services, or (b) transform outbound communications into incoming communications or otherwise attempt to avoid applicable charges, or (c) otherwise abuse the Service or allow others to do any of the foregoing. You shall not resell, transfer, distribute, share or exploit for commercial purposes any Service. You must follow all other service and security regulations issued or adopted by NANDO’S. NANDO’S reserves the right to limit or lockout your use should such use be in contravention of these Terms and Conditions. In addition, NANDO’S, and the owner or proprietor of the site at which the Services are being offered at your time of access to the Services and/or a Hotspot (collectively, the "Service Provider(s)") each reserve the right to limit or restrict your usage or the speeds at which you receive the Service at their discretion.

    You will automatically be logged-out of the Hotspot, if:

    • the wireless connection of the Hotspot you are accessing is lost, disconnected or becomes out of range;
    • no activity is detected from your wireless enabled device for a continuous period of 10 minutes whilst logged on to the Hotspot;
    • if you leave a Hotspot;

    if you exceed the download limit of 250MB or the time limit of 40 minutes permissible for each Internet session whilst using this Hotspot.

    5. Service Availability

    The Service is only available where Hotspot facilities exist. NANDO’S assumes no liability whatsoever for any claims, damages, losses or expenses arising out of or otherwise relating to the unavailability of the Service in your geographical area, in particular due to changes in the location and configuration of Hotspots.

    6. Performance Levels

    NANDO’S does not guarantee the performance of the Service. You understand that any content that you may access through the Service may be subject to network management in order to ensure that all users of the Services receive reasonable access to the Services.

    7. Security and Privacy

    NANDO’S respects your privacy and protects your private information according to its Privacy Policy available at www.nandos.co.za/privacy-policy. Notwithstanding the foregoing, NANDO’S will not be responsible for any corrupted files or viruses which affect the user of the Service. It is your responsibility to safeguard your system, through appropriate means (e.g. using commercially available software), from theft, unauthorized use or system corruption. Any detriment caused to the network as a result of your failure to properly secure your system may result in the immediate termination of your access to the Service. NANDO’S does not ensure or guarantee privacy for users of the Service. Any such use shall be at your sole risk and NANDO’S, its affiliates and its agents shall be relieved from all liability in connection therewith. Hotspots represent additional security risks as compared with wired Internet connection because access to your compatible device is possible without being physically connected to your device, therefore, it is strongly recommended that you (and it is your responsibility to) ensure that the configuration of your device is secure. In order to work with the widest variety of devices, you acknowledge that the Hotspots do not provide any level of encryption (such as WEP, WPA or other encryption and authentication mechanisms).

    8. Service Bandwidth Resale or Redistribution Prohibited

    Resale or redistribution of bandwidth or any other part of the Service for any purpose is strictly forbidden. Failure to comply with this condition will result in immediate cancellation of access to the Services.

    9. IP Address / Host Name

    Any IP address assigned to you by NANDO’S is the property of NANDO’S at all times. IP addresses may change each time you access at Hotspot, or any time at the discretion of NANDO’S without prior notice to you. NANDO’S assumes no liability whatsoever for any claims, damages, losses or expenses arising out of or otherwise relating to any change in IP Addressing.

    10. User Information

    Your messages may be the subject of unauthorized third party interception and review. An individual with Internet access can cause damage, incur expenses and enter into contractual obligations while on the Internet. All such matters are your responsibility. NANDO’S has no obligation to monitor the Service. However, you agree that NANDO’S reserves the right to monitor the Service electronically from time to time and to disclose any information necessary to satisfy any laws, regulations or other governmental request or as necessary to operate the Service or to protect itself or others.

    11. No Liability for Content

    Be aware that some content, products or services ("Content") available with or through the Service may be offensive to you or may not comply with applicable laws where you access the Services. You understand that neither NANDO’S nor any of its affiliates attempt to censor or monitor any such Content. You assume total responsibility and risk for access to or use of such Content and for use of the Internet. NANDO’S and its affiliates assume no liability whatsoever for any claims or losses arising out of or otherwise relating to access to or use of such Content.

    12. Limited Warranty

    The Service is provided by NANDO’S on an "as is" and "as available" without warranties or conditions of any kind. You are responsible for the use and compatibility of the Service with any equipment, software, services and/or other materials not provided by NANDO’S ("Third Party Equipment and Services"). NANDO’S disclaims all responsibility for determining compatibility between the Service and any Third Party Provided Equipment and Services. Neither NANDO’S, its affiliates, agents and/or suppliers warrant the performance, availability, uninterrupted use or operation of the Service or any deliverable provided under these Terms and Conditions. The entire risk as to the availability, quality and performance of the Service or any deliverable provided under these Terms and Conditions is with you. YOUR SERVICE PROVIDER(S) MAKES NO EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND WHATSOEVER, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR NON-INFRINGEMENT, OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO THE SERVICE, HARDWARE, SOFTWARE OR ANY OTHER DELIVERABLES PROVIDED HEREUNDER, OR ANY MERCHANDISE, INFORMATION, CONTENT OR SERVICE PROVIDED ON THE INTERNET AND ALL REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED ARE, TO THE EXTENT PERMITTED BY APPLICABLE LAW, HEREBY EXCLUDED.

    13. Limitation of Liability

    In the event of any breach by NANDO’S, its affiliates, suppliers, or agents, including any breach of a fundamental term of these Terms and Conditions or any negligence, your exclusive remedy shall be to terminate your access to the Services. Other than the foregoing remedy, under no circumstances shall NANDO’S, its affiliates or its agents be liable to you or any third party for: (i) any direct, indirect, special, or consequential damages, including, without limitation, loss of profits and loss of business opportunities that result in any way from these Terms and Conditions, including your use of the Service or access to the Internet, Content or any part thereof, or your reliance on or use of information, services or merchandise provided on or through the Service, or that result from mistakes, omissions, interruptions, deletion or corruption of data, information or files, errors, defects, delays in preparations, or transmission, or failure of performance, or (ii) any losses or expenses (including legal fees) arising out of, or in connection with any allegation, claim, suit or other proceeding based upon a contention that the use of the Service by you or a third party through your account infringes the intellectual property rights or contractual rights of any third party.

    14. User Suspension

    These Terms and Conditions may be terminated by you by ceasing to utilize the Services. NANDO’S may suspend or restrict the Service, at any time without notice, or terminate these Terms and Conditions, including your right to access or use the Service, at any time if: (i) the operation or efficiency of the Service is impaired by your use of the Service; or (ii) you have breached of any term or condition of these Terms and Conditions. NANDO’S shall have no responsibility to notify any third party providers of services, merchandise or information of such termination or suspension. Any termination of your right to use and/or access the Service and/or these Terms and Conditions shall not relieve you from any liability accruing hereunder prior to the time that such termination becomes effective.

    15. Third Party Beneficiary

    The Service Provider(s) are third party beneficiaries of these Terms and Conditions and as such are entitled to its protections and may enforce the rights afforded by these Terms and Conditions.

    16. Miscellaneous

    These Terms and Conditions and all documents and policies referenced herein, constitute the entire agreement and understanding between NANDO’S and you pertaining to the subject matter hereof and shall supersede and replace all prior agreements, understandings and representations, written or oral, regarding such subject matter. Failure by NANDO’S to insist upon or enforce strict performance of any provision of these Terms and Conditions shall not be construed as a waiver of any provision or right. If any of the provisions contained in these Terms and Conditions are determined to be void, invalid or otherwise unenforceable by a court of competent jurisdiction, such determination shall not affect the remaining provisions contained herein. Where any provision of these Terms and Conditions conflicts with an applicable tariff, the tariff shall supersede these Terms and Conditions only in respect of the conflicting provision. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa. NANDO’S may assign its rights and obligations under these Terms and Conditions to any affiliated entity without your prior written consent. You may not assign or transfer these Terms and Conditions. In no event shall NANDO’S be liable for any failure to comply with these Terms and Conditions if such failure results from any condition or event beyond the reasonable control of NANDO’S, including, but not limited to, fire, flood, earthquake, any elements of nature or acts of God, theft, riot, strike or other labour disturbance, power failure or war.