A spicy journey like this isn’t something you do alone and Nando's has grown around the world by choosing partners that reflect our core values, ones that we know will treasure the Nando's brand in the same way that we do.
Obviously we also choose partners who have access to financial resources, and who are prepared to put in the long hours that the restaurant industry demands. We will work with individuals or organisations that have an intimate understanding of their markets, and importantly, who surround themselves with a network of passionate and hard-working people.
Most importantly, any prospective franchisee must love Nando's Chicken.
Find out what it takes to become a Nando’s Franchise owner – including our background requirements and the fiery personal attributes you need to uphold.
Few applicants will usually successfully progress through the Application Process and eventually be awarded an opportunity. With this in mind, we consider a Franchisee to be a unique person. As a franchisee you will be running your own business, yet within the parameters of the Nando's brand and business format.
You will not only have to have the required financial resources and track record, but you will also have to possess the attributes of a business owner to successfully fulfill your role as a Nando's franchisee.
In operating a Nando's restaurant, you will have a number of responsibilities including:
A franchisee with managerial experience and/or having been self-employed is ideal:
The franchisee needs to be an energetic self-starter with a professional approach to business.
Here it is important to stress that, while every effort is made to ensure that the site will be right to house a viable operation, naturally no guarantees or warranties can be given by Nando's in that regard. By taking a proactive and informed approach to site selection and network growth we will increase and improve our market coverage. We have an experienced Restaurant Development team that will see a new project through from blue print to final completion on a turnkey basis.
Included in the turnkey process are the following services:
We provide intensive training for our franchisees, which encompasses practical on the job training as well as theoretical training. This training will incorporate many elements, most of which relate to the following areas as outlined in the Operations Manual that will form the basis of your day-to-day management tasks.
New franchisees should prepare themselves for an uncompromising 3 months training and make adequate provision, both social and financial, for this period. This is especially important when taking cognisance of the fact that the training will be conducted at the closest Nando's Training Restaurant which may be some distance away and require the trainees (including the Franchisee) to arrange accommodation, travel, etc.
It is necessary to emphasize that the 3 months training of Franchisees is not negotiable and it is imperative that all applicants remain mindful of this critical element at all times throughout the Application Process and the impact of the possible training venue on their overall decision to proceed.
This training is usually structured on a "6-days-a-week" basis and will cover the following:
The training provided is extensive and sufficiently comprehensive to ensure that a new franchisee is familiar with every aspect of the business prior to opening. Furthermore, and notwithstanding that, the initial staff complement will be trained by Nando's for a period of no less than six weeks. The franchisee must have the ability to train subsequent/replacement staff at a level of efficiency sufficient to ensure the communication and maintenance of all of Nando's standards.
Throughout the training phase, the franchisee will be monitored for development. Any shortfalls/inadequacies will be addressed on an on-going basis. Development will be monitored on all aspects, from cleaning the grills to customer communication and relations.
Only once the franchisee has been certified as fully competent in all areas will they be permitted to commence operation of their own restaurant and, even then, with the initial watchful eye of their Regional Support Team.
There is no doubt that the level of competence the management of an outlet exhibits is the critical success factor of any Nando's restaurant. We pride ourselves on the quality of our training and our ability to produce highly successful operators, when coupled with the commitment, dedication and hard work of a new Nandocas.
All matters considered, no restaurant will be permitted to commence trading until such time as all affected departments and/or divisions within Nando's have confirmed that they are completely satisfied that all the Franchisors pre-opening requirements have been met. This confirmation must be in writing as laid down by Nando's and signed by the franchisee as proof that they have received the applicable input.
Explore the financial elements required to own your own Nando's franchise.
Application Fee: R25 000.00 (Vat Inclusive)
Application fee to show commitment to actually wanting to acquire a Nando's and to compensate for the costs of Psychometric testing, interviews and in-store assessment, etc.
This amount is partially refunded (no interest applicable) in the event of the potential applicant withdrawing during this process as per our terms and conditions.
Franchise Fee: R250 000-00 (VAT exclusive)
This fee includes:
This fee is payable upfront as a deposit pending conclusion of the negotiations and is non-refundable after signature of the franchise agreement. Any costs incurred prior to signature of the Franchise Agreement (in the event that the transaction is not consumated for any reason) will be deducted from this upfront payment prior to a refund being processed. These costs may include, without limitation:
Investments starting from approximately R3,730,000-00 plus VAT
This figure comprises: (This the franchisee must budget for in their own capacity - it is not Nando's responsibility)
|Initial stock||R300 000||R215 000|
Other Working Capital,
deposits and pre-opening expenses
|R200 000||R200 000|
|Working Capital||R500 000||R415 000|
Breakdown of average Total Investment for the 2 set-up Models (These are estimated figures)
|Restaurant design and set-up||R1 675 000||R979 400|
|Design & Project Management||R545 000||R475 000|
|Shop fittings||R1 366 000||R987 800|
|Kitchen equipment||R1 320 000||R1 202 000|
|Fixtures and fittings||R1 894 000||R1 355 800|
|R6 800 000||R5 000 000|
|Franchise Fee||R 250 000||R 250 000|
Total Average Establishment
Costs (Excluding VAT)
|R7 050 000||R5 250 000|
|R7 030 000||R5 230 000|
|R3 515 000||R2 615 000|